oK
olivia K
1 reviews | Active since Jul 2017
19 Nov 2025, 13:11
Refund of my monthly premiums
Poor Cleint Service. Need refund for my premiums as I already claimed for the death policy
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
19 Nov 2025, 13:28Good day olivia
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply19 Nov 2025, 13:28
Official
Good day olivia
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam Client Care
oK
olivia K's updateReviewer Update
19 Nov 2025, 13:32Since October they are dealing with the matter. I have emailed them all my payslips from April to September still no response. I called but you sit for hour on the line to get help. Have asked for a call back on whats up . Still waiting for the call.
oK
olivia K's update19 Nov 2025, 13:32
Reviewer Update
Since October they are dealing with the matter. I have emailed them all my payslips from April to September still no response. I called but you sit for hour on the line to get help. Have asked for a call back on whats up . Still waiting for the call.
Sanlam's replyOfficial
19 Nov 2025, 14:57This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply19 Nov 2025, 14:57
Official
This is to confirm that you have been contacted and feedback was provided.
Regards
Sanlam Client Care
Sanlam Client Care