MM
Meleka M

1 reviews | Active since Nov 2025

17 Nov 2025, 15:29

Refund not done

This is a useless insurance ,they still owe me money that was supposed to be refunded for my canceled policy

0
Replies (11)
Sanlam
Sanlam's reply17 Nov 2025, 15:44
Official
Dear Meleka, we have received your review. Our sincerest apology for any frustration caused. Our feedback will be sent to your direct email, following the investigation into this matter. Regards, Assupol Complaints Manager 
MM
Meleka M's update17 Nov 2025, 16:47
Reviewer Update
Assupol is really not fair ,you can't keep on deducting money on the canceled policy and don't stick to your agreement that you are going to refund me,that is broad day light ******* .
I really need my money back as soon as yesterday .
Ms MA Motswai
Sanlam
Sanlam's reply17 Nov 2025, 16:55
Official
Please see our direct e-mail to you, to provide your bank statement where the refund can be paid to
MM
Meleka M's update17 Nov 2025, 17:13
Reviewer Update
Send me the email address
Sanlam
Sanlam's reply17 Nov 2025, 17:16
Official
***
MM
Meleka M's update17 Nov 2025, 17:17
Reviewer Update
Can you please send me the email address because I have been sending numerous emails
Sanlam
Sanlam's reply17 Nov 2025, 17:37
Official
I have sent you the information
MM
Meleka M's update21 Nov 2025, 12:34
Reviewer Update
Good day I need your assistance with debt guidance ,they refuse to give me the following forms that are urgently needed by my attorney to help me with debit review removal ,that is form 16 ,17 ,1.17 and 2.17w. I don't owe them anything since I never took a loan with them ,they are a **** milking people .I need those forms as soon as yesterday .
Thanks in advance
Yours faithfully
Ms MA Motswai
My ID number is ***
Sanlam
Sanlam's reply21 Nov 2025, 12:35
Official
Good day, is this message intended for Assupol?
MM
Meleka M's update21 Nov 2025, 12:51
Reviewer Update
Good day no for debt guidance
Sanlam
Sanlam's reply21 Nov 2025, 12:59
Official
Noted