OK
Oratile K
1 reviews | Active since Oct 2019
02 Nov 2022, 10:18
Refund issues
I changed my life cover with them, to a new updated product. I was happy with everything. I was promised that they will cancel the old policy, to my surprise that never happened, I was double deducted. I keep asking for my refund but I keep getting stories.
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Replies (2)
Sanlam's replyOfficial
02 Nov 2022, 11:30Good day Oratile
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply02 Nov 2022, 11:30
Official
Good day Oratile
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
02 Nov 2022, 13:45Good day Oratile
We have received confirmation that you have been contacted and is being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and is being assisted.
Regards
Sanlam Client Care
Sanlam's reply02 Nov 2022, 13:45
Official
Good day Oratile
We have received confirmation that you have been contacted and is being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and is being assisted.
Regards
Sanlam Client Care