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TM
Thikho M

1 reviews | Active since Jun 2018

01 Aug 2022, 10:36

Refund

I didn't get my refund

0
Replies (11)
Sanlam
Sanlam's reply01 Aug 2022, 11:03
Official
Good day Thikho

We are following up with Sanlam SKY.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply01 Aug 2022, 13:50
Official
Hi again

Sanlam SKY has not been able to reach you telephonically.  They have sent you an email.  

Regards
Sanlam Client Care
TM
Thikho M's update02 Aug 2022, 07:33
Reviewer Update
I need my refund,The lady I spoke with said I will get it on the 1st after payroll
Sanlam
Sanlam's reply02 Aug 2022, 09:02
Official
Good day

Did you receive the email that was sent to you yesterday?  They have requested outstanding information from you.

Regards
Sanlam Client Care
TM
Thikho M's update04 Aug 2022, 06:49
Reviewer Update
Which document because the day I spoke with you you told me that you waiting for payroll on the 01 Of August,You are untrusted sanlam
Sanlam
Sanlam's reply04 Aug 2022, 08:30
Official
Good day Thikho

The email that was sent to you states exactly what is needed from you in order for them to finalise your request.  They did try to phone you but were not able to reach you.

Regards
Sanlam Client Care
TM
Thikho M's update04 Aug 2022, 16:43
Reviewer Update
On your side you can see the money was deducted
Sanlam
Sanlam's reply05 Aug 2022, 07:32
Official
Good day Thikho

We have relayed your message to Sanlam Sky.

Regards
Sanlam Client Care
TM
Thikho M's update05 Aug 2022, 16:02
Reviewer Update
I need my money back,I don't owe you
Sanlam
Sanlam's reply05 Aug 2022, 16:09
Official
Good day Thikho

We have already followed up with Sanlam Sky and are now waiting on feedback from them.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply05 Aug 2022, 16:42
Official
Hello Thikho

We have received feedback that Sanlam Sky has been in touch with you.

Regards
Sanlam Client Care