WF
Wanda F
1 reviews | Active since Jul 2020
07 Mar 2023, 08:53
Refund
I've requested for refund before the 27 of Feb 2023 all the supporting documents I've emailed them to *** but no response from them I keep on calling the receptionist and she told me to live my details the collection department will call me nothing has happened my details Wanda Feni identity number *** sap ***9 *** I've never experienced such a thing when you ask for refund while the docs they have
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Replies (2)
Sanlam's replyOfficial
07 Mar 2023, 08:57Dear Ms Feni,
We acknowledge your complaint.
It has been assigned to a complaint assessor and she will contact you to resolve the matter.
Kind regards,
Complaints Management
We acknowledge your complaint.
It has been assigned to a complaint assessor and she will contact you to resolve the matter.
Kind regards,
Complaints Management
Sanlam's reply07 Mar 2023, 08:57
Official
Dear Ms Feni,
We acknowledge your complaint.
It has been assigned to a complaint assessor and she will contact you to resolve the matter.
Kind regards,
Complaints Management
We acknowledge your complaint.
It has been assigned to a complaint assessor and she will contact you to resolve the matter.
Kind regards,
Complaints Management
WF
Wanda F's updateReviewer Update
07 Mar 2023, 09:03This is not on you don't keep your promise I've been calling everyday I can't reach the collection department safrican you are failing me
WF
Wanda F's update07 Mar 2023, 09:03
Reviewer Update
This is not on you don't keep your promise I've been calling everyday I can't reach the collection department safrican you are failing me