NT
Nomsa T
1 reviews | Active since Sept 2017
06 Sept 2017, 08:26
Refund
Assopol opened a policy for me without my knowledge and concern and they promised to refund the money back to my account but they never did.
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Replies (2)
Sanlam's replyOfficial
06 Sept 2017, 09:23Dear Nomsa Tshawe ,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Best regards,
Sanlam's reply06 Sept 2017, 09:23
Official
Dear Nomsa Tshawe ,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Best regards,
Sanlam's replyOfficial
21 Sept 2017, 11:23Dear Nomsa,
We refer to our previous communication and confirm that a refund was approved and will be paid within 7 to 10 working days.
Proudly Serving.
Assupol Complaints Team
Best regards,
Sanlam's reply21 Sept 2017, 11:23
Official
Dear Nomsa,
We refer to our previous communication and confirm that a refund was approved and will be paid within 7 to 10 working days.
Proudly Serving.
Assupol Complaints Team
Best regards,