PM
Pumla M
1 reviews | Active since Jan 2021
26 Aug 2024, 12:11
Redrawal of pension fund
I just need help with redrawal of my pending fund money there's no assistance at your call center and self help services.
It's annoying having to exok6nyself to more than once consult my number or ***. I'll really appreciate it if sineo6can assist me with my request.
Your agents are not prof8
Helpful (0)
Replies (8)0
Replies (8)
Sanlam's replyOfficial
26 Aug 2024, 12:33Good day Pumla
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply26 Aug 2024, 12:33
Official
Good day Pumla
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
26 Aug 2024, 15:19Hello Pumla
We have received feedback that Sanlam Corporate has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you.
Regards
Sanlam Client Care
Sanlam's reply26 Aug 2024, 15:19
Official
Hello Pumla
We have received feedback that Sanlam Corporate has been in touch with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you.
Regards
Sanlam Client Care
PM
Pumla M's updateReviewer Update
29 Aug 2024, 09:57Good day,
I have emailed Leroy all the details required and not getting any feedback.
I have emailed Leroy all the details required and not getting any feedback.
PM
Pumla M's update29 Aug 2024, 09:57
Reviewer Update
Good day,
I have emailed Leroy all the details required and not getting any feedback.
I have emailed Leroy all the details required and not getting any feedback.
Sanlam's replyOfficial
29 Aug 2024, 10:16Good morning Pumla
We have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
We have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply29 Aug 2024, 10:16
Official
Good morning Pumla
We have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
We have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
PM
Pumla M's updateReviewer Update
30 Aug 2024, 15:53I. Have tried to contact your customer service line i held for 30 minutes. This gentleman Leroy promised to condo back to me. I logged my complaint on the 25 August still no feedback no service
PM
Pumla M's update30 Aug 2024, 15:53
Reviewer Update
I. Have tried to contact your customer service line i held for 30 minutes. This gentleman Leroy promised to condo back to me. I logged my complaint on the 25 August still no feedback no service
Sanlam's replyOfficial
30 Aug 2024, 16:30Good day Pumla
We apologise for the delay. We are actively following up with Sanlam Corporate.
Regards
Sanlam Client Care
We apologise for the delay. We are actively following up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply30 Aug 2024, 16:30
Official
Good day Pumla
We apologise for the delay. We are actively following up with Sanlam Corporate.
Regards
Sanlam Client Care
We apologise for the delay. We are actively following up with Sanlam Corporate.
Regards
Sanlam Client Care
PM
Pumla M's updateReviewer Update
02 Sept 2024, 09:21Will someone atleast someone call me a back and tek me what is Happening.eroy I am waiting fri feedback I phoned on Friday and held for 45 minutes at your call Centre. I am honestly not happy with this service
PM
Pumla M's update02 Sept 2024, 09:21
Reviewer Update
Will someone atleast someone call me a back and tek me what is Happening.eroy I am waiting fri feedback I phoned on Friday and held for 45 minutes at your call Centre. I am honestly not happy with this service
Sanlam's replyOfficial
02 Sept 2024, 10:20Good day Pumla
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply02 Sept 2024, 10:20
Official
Good day Pumla
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care
We have relayed your message to Sanlam Corporate.
Regards
Sanlam Client Care