1 reviews | Active since Jan 2017

22 Sept 2018, 17:58

Rediculous service and *****ing

Pathetic experience. I have been deducted twice and no reference sent for movie me and my wife tried to go see. No answer at callcentre and no help from ********** I am really disappointed in this service and expect to get my money back in full.

0
Replies (4)
Sanlam
Sanlam's reply22 Sept 2018, 18:02
Official

Dear Roelof

Please accept our sincerest apologies for the poor experience. We will investigate and be in contact with you.

Kind regards

Client Relations

's update22 Sept 2018, 18:12
Reviewer Update
Hi. Thats all good but now we cant go to the movies tonight as all my money is exausted. It was 2 tickets for Johnny English at 7:45pm with 2 combos at Boardwalk Port Elizabeth
Sanlam
Sanlam's reply08 Oct 2018, 08:29
Official

Good day Roelof

Our Reality department investigated the matter and made attempted to make contact with you without any success. They confirmed that they've emailed, sms and tried to contact you without any success. Please provide us with a convenient time to contact you or an alternative contact number.

Kind Regards,

Client Relations

Sanlam
Sanlam's reply12 Oct 2018, 11:52
Official

Good day Roelof

We have been informed that Sanlam Reality department responded to you via e-mail and provided you with feedback.

Kind Regards,

Client Relations