Receiving Access to your fund's when you reach 18 years old

Sanlam has been delaying my fund Closure Application now for 3 Months, I have filled out the paperwork and submitted everything requested, even college financial statements to prove that I am a student, still they insist on the students card, my question is that why on their documents don't state the colleges and universities they are partners in order for an 18 year old to get paid.

My college is a technical college it supports ADHD students, it has been there for over 15 years. I need my funds to pay for my Diploma and License since I am studying towards motor mechanic.

I have struggled with my fees, got loans now I should stop attending because the college doesn't match their standards. that's not fair because not everyone is prevelleged to study at UJ, Wits, Boston college etc all this places needs a lot of money.

All I need is my money I Know they not much left but at least I need to pay for my diploma and license. so that I can take care of myself.