LH
Loretta H
1 reviews | Active since Mar 2009
06 Oct 2022, 08:53
Really Sanlam
I am very disappointed. I have sent all my stuff through to change a debit order and now I've done a double payment. People need to live. Please arrange a refund.
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
06 Oct 2022, 10:36Good day Loretta
We are sorry to hear about this and will send you a Private reply.
Regards
Sanlam Client Care
We are sorry to hear about this and will send you a Private reply.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply06 Oct 2022, 10:36
Official
Good day Loretta
We are sorry to hear about this and will send you a Private reply.
Regards
Sanlam Client Care
We are sorry to hear about this and will send you a Private reply.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
06 Oct 2022, 10:37Hello Loretta
Please provide us with your policy/membership number.
Regards
Sanlam Client Care
Please provide us with your policy/membership number.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply06 Oct 2022, 10:37
Official
Hello Loretta
Please provide us with your policy/membership number.
Regards
Sanlam Client Care
Please provide us with your policy/membership number.
Regards
Sanlam Client Care
Best regards,
LH
Loretta H's updateReviewer Update
06 Oct 2022, 11:38My ID number is ***. Please can I have a refund. I need to pay my utility bill. The debit order is not supposed to go off FNB. I have sent all the forms to change it.
LH
Loretta H's update06 Oct 2022, 11:38
Reviewer Update
My ID number is ***. Please can I have a refund. I need to pay my utility bill. The debit order is not supposed to go off FNB. I have sent all the forms to change it.
Sanlam's replyOfficial
06 Oct 2022, 12:26Hello Loretta
We are not able to trace any policies for you. Is this on a policy? Please provide us with the policy/membership number.
Regards
Sanlam Client Care
We are not able to trace any policies for you. Is this on a policy? Please provide us with the policy/membership number.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply06 Oct 2022, 12:26
Official
Hello Loretta
We are not able to trace any policies for you. Is this on a policy? Please provide us with the policy/membership number.
Regards
Sanlam Client Care
We are not able to trace any policies for you. Is this on a policy? Please provide us with the policy/membership number.
Regards
Sanlam Client Care
Best regards,
LH
Loretta H's updateReviewer Update
06 Oct 2022, 13:19It is a loan.
LH
Loretta H's update06 Oct 2022, 13:19
Reviewer Update
It is a loan.
Sanlam's replyOfficial
06 Oct 2022, 13:59Thank you Loretta.
We have escalated the matter for urgent assistance.
Regards
Sanlam Client Care
We have escalated the matter for urgent assistance.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply06 Oct 2022, 13:59
Official
Thank you Loretta.
We have escalated the matter for urgent assistance.
Regards
Sanlam Client Care
We have escalated the matter for urgent assistance.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
06 Oct 2022, 17:35Good afternoon Loretta
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply06 Oct 2022, 17:35
Official
Good afternoon Loretta
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Best regards,