JK
Jolene K
1 reviews | Active since Sept 2023
20 May 2026, 13:20
Really Bad Service
Sanlam lacks service and communication. They provide no feedback or correspondence. (Refer to Service Request nr: ***). It has been a month and NO reply, NO communication, NO service at all. Their "service level agreement time" went from 5 working days to over a month. (If you are lucky) The service is really bad.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
20 May 2026, 13:24Good day Jolene We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply20 May 2026, 13:24
Official
Good day Jolene We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
20 May 2026, 16:51Good day, Jolene
We have received feedback that Sanlam Life has sent you an email and that the matter is receiving urgent attention.
You are welcome to respond to the email for any further assistance you require.
Regards
Sanlam Client Care
We have received feedback that Sanlam Life has sent you an email and that the matter is receiving urgent attention.
You are welcome to respond to the email for any further assistance you require.
Regards
Sanlam Client Care
Sanlam's reply20 May 2026, 16:51
Official
Good day, Jolene
We have received feedback that Sanlam Life has sent you an email and that the matter is receiving urgent attention.
You are welcome to respond to the email for any further assistance you require.
Regards
Sanlam Client Care
We have received feedback that Sanlam Life has sent you an email and that the matter is receiving urgent attention.
You are welcome to respond to the email for any further assistance you require.
Regards
Sanlam Client Care