1 reviews | Active since Feb 2011
Reality Programme
So I get a call and in a moment of weakness I sign up for the reality program - when studying the detail I see the benefits related to dining is not really great, movies applies to Nu Metro (no outlet close to me) and the gum memberships for gyms not in my area. So far so good - my fault.<br> <br> So I cancel the subscription, but am being advised that I will pay for a month (notice month) - so far so good. But then I am a being told I cannot use the benefits in that month!! It is like not having medical or insurance coverage in your notice month (that you pay for).<br> <br> Wasn't going to argue with someone on the call centre about this as she did not get the logic. This is only R150 or so, but it is the principle I complain against.
We acknowledge receipt of your complaint and will arrange for urgent investigation.
Kind regards
Client Relations
Best regards,
We acknowledge receipt of your complaint and will arrange for urgent investigation.
Kind regards
Client Relations
Best regards,
