Reality...not really

<p>Good morning</p> <p> </p> <p>Extremely disappointed with the service I get from Reality.</p> <p> </p> <p>Once the mobi codes for the movies did not work, fortunately nu-metro at Emperors was able to contact you idiots to provide new codes.</p> <p> </p> <p>The next time I got all the codes but the but the nu metro staff did not know how to capture the codes</p> <p> </p> <p>Then on Sunday tried to access the system using the family cards and they were rejected, it has been one ***** up after the other. </p> <p> </p> <p>Far too much of red tape to get through to enjoy the benefits.</p> <p> </p> <p>You also do not have staff or a call centre that can assist during the weekends.</p> <p> </p> <p>I SUPPOSE IT IS MY FAULT...YOU CANNOT HAVE CHEAP AND GOOD SERVICE FROM ONE COMPANY, THERE HAS TO BE A COMPROMISE</p>