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Sam N

1 reviews | Active since May 2017

28 Sept 2023, 14:01

Read the fine print

While Sanlam still sells good products its rewards prorgram lacks efficiency and qulaity.You pay for a service you almost never get ,the only thing I enjoy are the movies and even that can be debated.I can never find accomadation through lekkerslaap the webpage is always not found,prices are chepaer on booking .com than the supposed discount we recieve.The agents are neer avaiable to assist or when I e-mail them obly get back 3 days later if they even do .... Such a waste !!!!

Am going to be canceling ...Please be aware of the fine print when joining its not a rewards program if you cannot enjot its benefits,and Im happy to pay for my movie whenever I go which is once every month ...

0
Replies (2)
Sanlam
Sanlam's reply28 Sept 2023, 14:43
Official
Good afternoon Sam

We are sorry to learn of your experience and have requested the responsible team to look into the matter and contact you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply28 Sept 2023, 15:24
Official
Hello Sam

We have received feedback that Sanlam Reality has reached out to you.

Regards
Sanlam Client Care