READ REVIEW BEFORE INVESTING YOUR MONEY

Item: Sanlam
Rating: 1
Author: SONJA H

MY SANLAM FINANCIAL ADVISER DOES NOT ANSWER MY QUESTIONS IF I ASK HIIM WHERE IS THE MONEY THAT I PAID. THEY DO NOT TAKE DEBIT ORDERS CORRECTLY AND TELL MY I OWE (WHEN I PAID 3 MONTHS IN ADVANCE) NOT TRANSPARENT AT ALL . AFTER 17 E-MAILS AND NUMEROUS CALL CENTER CALLS .... NO ANSWERS STILL DO NOT KNOW WHERE MY MONEY IS... DO NOT INVEST IN SANLAM READ ALL THE REVIEWS I WISH I DID

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Replies (2)

Sanlam's replyOfficial

04 May 2020, 09:22

Dear Sonja

We acknowledge receipt of your complaint. Your matter has been forwarded to the relevant department for further investigation.

Regards,
Sanlam Client Relations

Sanlam's reply04 May 2020, 09:22

Official

Dear Sonja

We acknowledge receipt of your complaint. Your matter has been forwarded to the relevant department for further investigation.

Regards,
Sanlam Client Relations

Sanlam's replyOfficial

05 May 2020, 10:11

Dear Sonja

We have been informed that one of our consultants has provided you with the information. If you have any further enquiries, you may contact the consultant directly for a more expeditious handling of your case.

Kind regards,
Sanlam Client Relations

Sanlam's reply05 May 2020, 10:11

Official