Re-refund story....no follow up

So it's me again....I just don't get it...we all have our own work and yes we understand it's the busiest time of the year but when u say u will get back to a client within 24hours and it's already a month...that is totally unprofessional especially when u have already failed me the first time...

No one has come back to me about my refund again..this is not the type of service one renders to your clients..

The email u sent me a month ago spoke about the first week of December and now its already the second week