MS
Michelle S

1 reviews | Active since Aug 2017

18 Aug 2017, 17:53

Quick to take your money and then exclude you from claiming

Because of a specialist report that was not properly worded my husband's condition is excluded from all claims even if new situation has nothing to do with excluded medical condition. Good for them. Play with word to avoid paying! *******!

0
Replies (2)
Sanlam
Sanlam's reply21 Aug 2017, 09:22
Official

Good day

We acknowledge receipt of your complaint and will arrange for investigation.

Thank and Regards,

Client Relations

Sanlam
Sanlam's reply21 Aug 2017, 14:12
Official

Good day Mrs Swart

We have been informed that the Sanlam Arbitrator will investigate your complaint and provide you with a detailed response via email.

We trust you find this in order.

Thank you and Regards,

Client Relations