BM
Bonita M
1 reviews | Active since Jul 2013
03 Oct 2024, 11:53
Quick to take money and more than 6 months to pay?
My Sanlam withdrawal has been approved six months ago and I still did not get payment. This was before the two pot system but this seems to be the excuse for them not responding. No one responds to my e-mails, the Whatsapp service is a miss and no one answers the calls.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
03 Oct 2024, 12:07Good afternoon Bonita
We are sorry to learn of your service experience and have arranged for urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have arranged for urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply03 Oct 2024, 12:07
Official
Good afternoon Bonita
We are sorry to learn of your service experience and have arranged for urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have arranged for urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
04 Oct 2024, 17:58Good afternoon Bonita
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
Sanlam's reply04 Oct 2024, 17:58
Official
Good afternoon Bonita
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
BM
Bonita M's updateReviewer Update
11 Oct 2024, 19:37Zodwa from Sanlam Corporate phoned me on the 4th of October and promised me feedback on Monday 7 October.
Fast forward it is Friday again and back to no feedback or
resolution
Fast forward it is Friday again and back to no feedback or
resolution
BM
Bonita M's update11 Oct 2024, 19:37
Reviewer Update
Zodwa from Sanlam Corporate phoned me on the 4th of October and promised me feedback on Monday 7 October.
Fast forward it is Friday again and back to no feedback or
resolution
Fast forward it is Friday again and back to no feedback or
resolution
Sanlam's replyOfficial
11 Oct 2024, 19:43Good day Bonita
We are sorry to hear that this has not been resolved. We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply11 Oct 2024, 19:43
Official
Good day Bonita
We are sorry to hear that this has not been resolved. We are following up with Sanlam Corporate.
Regards
Sanlam Client Care