SA
Shaad A
1 reviews | Active since May 2021
04 May 2021, 13:07
Putrid and *********** service level
I have been following up telephonically and also via E-mail correspondence but constantly receive absolutely no response or feedback
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Replies (2)
Sanlam's replyOfficial
04 May 2021, 13:12Dear Shaad
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply04 May 2021, 13:12
Official
Dear Shaad
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
SA
Shaad A's updateReviewer Update
04 May 2021, 13:16The department is employee benefits... More and more delays. Please have somebody from your employee benefits department contact me immediately on ***
Still delaying... The very reason I laid complaint in the first place
Still delaying... The very reason I laid complaint in the first place
SA
Shaad A's update04 May 2021, 13:16
Reviewer Update
The department is employee benefits... More and more delays. Please have somebody from your employee benefits department contact me immediately on ***
Still delaying... The very reason I laid complaint in the first place
Still delaying... The very reason I laid complaint in the first place