BM
Bongani M
1 reviews | Active since Aug 2020
14 Aug 2020, 10:50
Provident funds
If possible I would put zero rating, I've claimed my provident fund 17 weeks back and I was promised the process takes 3 to 6 weeks but up until now I'm still waiting, I call every day and each and every consultant tels u a different story, logged a complain on their site and I was promised my issue will be resolved in 3 days but nothing happened till now. I'm in a process of losing my house and my car whiles I have money laying around somewhere
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
14 Aug 2020, 11:13Good day, Bongani
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply14 Aug 2020, 11:13
Official
Good day, Bongani
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
14 Aug 2020, 14:35Dear Bongani
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,
Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,
Sanlam Client Relations
Sanlam's reply14 Aug 2020, 14:35
Official
Dear Bongani
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,
Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,
Sanlam Client Relations