LR
Lwando R
1 reviews | Active since Aug 2018
25 Apr 2025, 12:52
Provident Fund Withdrawal.
I left my employ on the 28/02/2025 and was told I would receive payment within 30 working days. To this day I have only received a portion and not all what I have withdrawn, when I call it takes more than 30 minutes for an agent to answer the call only to tell you that it is being processed!!!! This is the money that I have worked hard for!!! The agents are awful and service is very poor. I wish I was never part of their Umbrella fund!!!
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
25 Apr 2025, 13:08Good day Lwando
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's reply25 Apr 2025, 13:08
Official
Good day Lwando
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
29 Apr 2025, 15:31Good afternoon Lwando
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
Sanlam's reply29 Apr 2025, 15:31
Official
Good afternoon Lwando
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
