LR
Lwando R

1 reviews | Active since Aug 2018

25 Apr 2025, 12:52

Provident Fund Withdrawal.

I left my employ on the 28/02/2025 and was told I would receive payment within 30 working days. To this day I have only received a portion and not all what I have withdrawn, when I call it takes more than 30 minutes for an agent to answer the call only to tell you that it is being processed!!!! This is the money that I have worked hard for!!! The agents are awful and service is very poor. I wish I was never part of their Umbrella fund!!!

0
Replies (2)
Sanlam
Sanlam's reply25 Apr 2025, 13:08
Official
Good day Lwando

We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply29 Apr 2025, 15:31
Official
Good afternoon Lwando

We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.

Regards
Sanlam Client Care