KM
Keenan M

1 reviews | Active since Feb 2024

04 Jun 2024, 13:06

Provident fund payout

I am writing to express my concern regarding the delay in the disbur*****t of my provident fund payout. It has been over a month since my last communication with my previous employer and Sanlam, and I have yet to receive any updates or assistance in resolving this matter.

0
Replies (2)
Sanlam
Sanlam's reply04 Jun 2024, 13:12
Official
Good day Keenan

We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate. 

Regards
Sanlam Client Care 
Sanlam
Sanlam's reply05 Jun 2024, 10:32
Official
Good day Keenan

This is to confirm that Sanlam Corporate has acknowledged your complaint via email and will be assisting you further. 

Regards
Sanlam Client Care