Provident Fund claim

Item: Sanlam
Rating: 1
Author: M D

Worst customer service ,been trying to follow up on my claim for the past 2 weeks,no call has been answered no email has been responded to???

Helpful (0)

Replies (3)

Sanlam's replyOfficial

09 Oct 2024, 12:28

Good day M

We are sorry to hear of your poor client service experience. Please respond to our private message.

Regards
Sanlam Client Care

Sanlam's reply09 Oct 2024, 12:28

Official

Good day M

We are sorry to hear of your poor client service experience. Please respond to our private message.

Regards
Sanlam Client Care

Sanlam's replyOfficial

09 Oct 2024, 12:44

Thank you for the information. We have escalated your complaint to Sanlam Corporate.

Regards,
Sanlam Client Care

Sanlam's reply09 Oct 2024, 12:44

Official

Thank you for the information. We have escalated your complaint to Sanlam Corporate.

Regards,
Sanlam Client Care

Sanlam's replyOfficial

10 Oct 2024, 11:20

Good day M

This is to confirm that you were contacted and will be assisted further.

Regards
Sanlam Client Care

Sanlam's reply10 Oct 2024, 11:20

Official

Good day M

This is to confirm that you were contacted and will be assisted further.

Regards
Sanlam Client Care