Provident fund

Jo one contacted me so I did myself a favor to call Sanalm and I was holding for an hour until someone answered and told me that the last form I sent on the 09 May as they requested was never sent to withdrawals where they it must go and she will escalate it to them. But my question is what is happening to the information we sent when Sanlam request it. Again I got an email asking for the same form on the 6th June and the form was sent on the 09 May 2025. Sanlam doesn't care about members especially when you ate withdrawing but when they want us to invest they call us every chance they get.
Sanlam please advise when will inget my funds that I withdrew last year November.

And I want to know is my money accumulating interest or not because my employment termination was e d of October 2024. I could have gained a lot of interest with my new fund investment.

The emaii doesnt answer my question, it is just telling me that my media complaint was escalated. Maybe you must check how long I have been in communication with Sanlam until I got here.
Suddenly I am getting response on my emails just because I posted my issue here.
I am not going to respond to the emails until I get my payout or until I am advised when will my payment be processed and transferred with accumulated interest.