NS
Nomangwe S

1 reviews | Active since Sept 2018

16 May 2022, 14:16

Provident Fund

I lodged a claim on 28 March 2022 to withdraw my provident funds up to this day (16 March 2022) I have not received my money.

How long does it take for them to release funds, as I was told that it only takes 4 to 6 weeks for them to release funds?

Sanlam Administrators don't even respond to my emails when I follow up.

You are very good at taking my money but when it's payout time. You are taking forever.

0
Replies (2)
Sanlam
Sanlam's reply16 May 2022, 14:42
Official
Dear Nomangwe

We acknowledge receipt of your complaint. Please provide us with your ID number in the private field for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply30 May 2022, 11:25
Official
Dear Nomangwe

Your comments are noted and referred to the business for further handling. 

Regards
Client Relations