Provident fund

Sanlam doesn't want to do payout for our provident money, instead they tell us about liquidation that doesn't exist and tell us about outstanding documents from HR and the HR says they've sent all required documents to sanlam

So now we're just stucked with no proper answers we need our money sandwich Baron Pretoria central was never under any liquidation so please sanlam pay our monies, we're suffering not employed and you holding back our contributions can we get paid please