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Nosipiwo N

1 reviews | Active since Jun 2023

30 Sept 2024, 09:00

Provident fund

This is regarding my provident fund they gave me a turn around of 4-6 weeks but now it's 8 weeks I have not received my payment

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Replies (7)
Sanlam
Sanlam's reply30 Sept 2024, 09:27
Official
Good morning  Nosipiwo 

We are sorry to learn of your poor service experience and have arranged for assistance from Sanlam Corporate.

Regards
Sanlam Client Care
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Nosipiwo N's update30 Sept 2024, 12:05
Reviewer Update
I want my money nothing else.
Sanlam
Sanlam's reply01 Oct 2024, 09:37
Official
Good morning Nosipiwo

We have received feedback that Sanlam Corporate has been in touch with you and that they are busy assisting you.

Regards
Sanlam Client Care
NN
Nosipiwo N's update01 Oct 2024, 09:57
Reviewer Update
Stop lying how am I being assisted if I still don't have my money?a cancer patient who suppose to be resting in bed am now in Bellville in your offices and am not living until I get a resolution
Sanlam
Sanlam's reply01 Oct 2024, 10:02
Official
Hello Nosipiwo

Sanlam Corporate spoke to you earlier today and sent you an email.  In the email they mentioned the following:  "We are busy with the investigation and will provide feedback as soon as possible.".

Regards
Sanlam Client Care
NN
Nosipiwo N's update01 Oct 2024, 10:58
Reviewer Update
Today I went in person in Bellville and I would like to give a great feedback with the assistance I got from a gentleman who was sitting by booth 9.keep up the great work now I feet that my issue was delt with
Sanlam
Sanlam's reply01 Oct 2024, 11:12
Official
Hello Nosipiwo

Thank you for providing us with this wonderful feedback.

Regards
Sanlam Client Care