TM
Thamsanqa M
1 reviews | Active since Nov 2020
09 Nov 2020, 14:27
Provident Fund
I resigned at Netstar in September 2020 and have been awaiting my provident fund for months. Employees who resigned after me have received their payments 2 weeks ago. My query was escalated to Ayanda Ndlovu who has since not acknowledged receiving the escalation or provided any sort of feedback.
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Replies (3)
Sanlam's replyOfficial
09 Nov 2020, 14:44Dear Thamsanqa
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
Sanlam's reply09 Nov 2020, 14:44
Official
Dear Thamsanqa
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
TM
Thamsanqa M's updateReviewer Update
09 Nov 2020, 15:43What is the turn around time for you to provide me with feedback?
TM
Thamsanqa M's update09 Nov 2020, 15:43
Reviewer Update
What is the turn around time for you to provide me with feedback?
Sanlam's replyOfficial
09 Nov 2020, 16:05Dear Thamsanqa
It has been escalated, one of our consultants will make contact by the latest tomorrow.
Kind regards,
Sanlam Client Relations
It has been escalated, one of our consultants will make contact by the latest tomorrow.
Kind regards,
Sanlam Client Relations
Sanlam's reply09 Nov 2020, 16:05
Official
Dear Thamsanqa
It has been escalated, one of our consultants will make contact by the latest tomorrow.
Kind regards,
Sanlam Client Relations
It has been escalated, one of our consultants will make contact by the latest tomorrow.
Kind regards,
Sanlam Client Relations