AM
Aspi M
1 reviews | Active since Oct 2024
10 Oct 2024, 13:02
Provident and Pension fund
Worst experience ever claiming my provident and pensuon fund as an ex employee.I signed and sent documents to a peraon i believe is an employee benefits administrator last week. Days later no correspondence nothing.I have been calling all call centers and have literally run out of airtime being on hold and transfered.The whatsapp line is worse agents dont even reapond
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
10 Oct 2024, 13:22Good day Aspi
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply10 Oct 2024, 13:22
Official
Good day Aspi
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
AM
Aspi M's updateReviewer Update
11 Oct 2024, 09:44Still no response from sanlam from the call center to the administrators responsible.What is the next step a person should take now.Your service is the worst
AM
Aspi M's update11 Oct 2024, 09:44
Reviewer Update
Still no response from sanlam from the call center to the administrators responsible.What is the next step a person should take now.Your service is the worst
Sanlam's replyOfficial
16 Oct 2024, 11:36Good morning
We have received feedback that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply16 Oct 2024, 11:36
Official
Good morning
We have received feedback that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you are being assisted.
Regards
Sanlam Client Care