Providen Fund - Feel ****** by sanlam

Item: Sanlam
Rating: 1
Author: Zinzisikhaya N

It's been more than 2 months since I resigned from my previous employer and still today I haven't received my money from sanlam. Nothing is being communicated. I feel ****** and stranded. I will never consider sanlam for any solution in future.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

05 Dec 2024, 14:30

Good day Zinzisikhaya
We are sorry to hear of your poor client service experience.

We have referred your complaint to Sanlam Corporate and they have acknowledged your complaint via email.

Regards
Sanlam Client Care

Sanlam's reply05 Dec 2024, 14:30

Official

Zinzisikhaya N's updateReviewer Update

11 Dec 2024, 14:34

My emails are being ignored and not responded too even though someone was assigned. We are almost 10 today later with no status update. Owami Sowpam, I'm still waiting on feedback.

Zinzisikhaya N's update11 Dec 2024, 14:34

Reviewer Update

My emails are being ignored and not responded too even though someone was assigned. We are almost 10 today later with no status update. Owami Sowpam, I'm still waiting on feedback.

Sanlam's replyOfficial

11 Dec 2024, 14:59

Good day Zinzisikhaya

We have followed up with the relevant team.

Regard
Sanlam Client Care

Sanlam's reply11 Dec 2024, 14:59

Official

Good day Zinzisikhaya

We have followed up with the relevant team.

Regard
Sanlam Client Care

Sanlam's replyOfficial

18 Dec 2024, 11:47

Good day Zinzisikhaya

We have received feedback that Sanlam Corporate has been in touch with you via email.

Regards
Sanlam Client Care

Sanlam's reply18 Dec 2024, 11:47

Official

Good day Zinzisikhaya

We have received feedback that Sanlam Corporate has been in touch with you via email.

Regards
Sanlam Client Care