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Theuns V

1 reviews | Active since Mar 2009

04 Dec 2015, 08:39

Promises promises

This is what is on the website regarding the language policy of Sanlam personal loans, now I dare any one to call and asked to be assisted in any other language than English. I tried Afrikaans - no luck - sorry sir English only. The following text is from the website:<br> <br> \Language Policy<br> <br> SANLAM PERSONAL LOANS (PTY) LTD NCRCP272<br> SANLAM PERSONAL LOANS LANGUAGE POLICY AS REQUIRED BY SECTION 63 OF THE NATIONAL CREDIT ACT NUMBER 34 OF 2005<br> <br> Call Centre<br> Our call centre is able to service clients in 5 languages (English

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Replies (1)
Sanlam
Sanlam's reply04 Dec 2015, 08:54
Official
Hello theunsv,

We acknowledge receipt of your complaint and will refer it for urgent attention to Sanlam Personal Loans
Regards
Client Relations