profident fund

hellow everyone my name is chris shabalala am an ex employee of almar investment i claimed my profident fund from sanlam 2monts ago bt still am strugling to get my money from sanlam when they see a complained about them on hello peter they called me and say they will investigate and give me feedback after 48hours nw is four day ago still no feedback from them.I regrete each and everyday for choosing sanlam to invest my profident fund to them am really strugling nw for the money i worked hard so that me and my children we have a bater life interms of me being unemployed or passed away.guys out there you dnt wanna experience what am going throug nw because of sanlam nw they even giving me empty promises that they will get back to me till today waiting for feedback ne idnt know wat must i do to get my money from sanlam plz help my no is ***