1 reviews | Active since Jan 2010
PROCEDURE TO CLAIM MY INVESTMENT MADE DIFFICULT
Hi, i have been investing my money with Sanlam and now i want to claim back the money. The phone numbers on my Statement rings *** and im told the number is wrong try this one *** the other one they say they have moved and i must try the ***.<br> Now why Sanlam sends me a Statement with Contact numbers that do not exists really confuses me more then finally when i get through the number its just rings and has a voicemail. That i must go online for quicker assistance, which i did fill in the forms shown there but no response. All i want is to claim back my money i want to pay the School fees not them responding with a Statement everytime they respond. Now its the 2nd month that i have been stopping the Debit because no one is helping me at Sanlam Investment? ? ?
We acknowledge receipt of your complaint and would like to apologise for the inconvenience caused. We will refer this matter to Sanlam Investments for urgent investigation.
Kind regards
Client Relations
We acknowledge receipt of your complaint and would like to apologise for the inconvenience caused. We will refer this matter to Sanlam Investments for urgent investigation.
Kind regards
Client Relations
