PM
Phelelani M

1 reviews | Active since Jan 2023

03 Dec 2024, 13:50

Preservation Fund set up for 4 months with no communications

I was previously employed here and have waited almost 4 months for my Preservation Fund and my provident fund deposit to reach me and they have not made any contact with me till this day - This is unacceptable and if you have capacity issues as one of the biggest financial institutions in the country then clearly there are bigger issues going on.

I recommend you take your retirement and preservation funds elsewhere for better service, communication and accoundability.

0
Replies (1)
Sanlam
Sanlam's reply03 Dec 2024, 13:54
Official
Good day Phelelani   We are sorry to hear of your poor client service experience. Please respond to our private message.  Regards
Sanlam Client Care