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Phelelani M
1 reviews | Active since Jan 2023
03 Dec 2024, 13:50
Preservation Fund set up for 4 months with no communications
I was previously employed here and have waited almost 4 months for my Preservation Fund and my provident fund deposit to reach me and they have not made any contact with me till this day - This is unacceptable and if you have capacity issues as one of the biggest financial institutions in the country then clearly there are bigger issues going on.
I recommend you take your retirement and preservation funds elsewhere for better service, communication and accoundability.
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Replies (1)Sanlam's replyOfficial
03 Dec 2024, 13:54Good day Phelelani We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply03 Dec 2024, 13:54
Official
Good day Phelelani We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
