MM
Mbali M

1 reviews | Active since Mar 2013

03 Nov 2022, 13:21

Premium stopped without prior notice

Good day Kindly advise and assist on the following complaint. Policy name: Sanlam Sky solutions. Name of account holder: P Malefane Account/Reference Number: *** Policy number: *** Elect payment: R44.95 monthly.

Please be advised that after months of paying the policy stopped without prior notice. I have been advised all my premiums. Please advice and reinstall the policy. My direct contact details are, email address: *** Contact number:

Kind Regards Deborah Moiponi Malefane

0
Replies (2)
Sanlam
Sanlam's reply03 Nov 2022, 13:30
Official
 Good day Mbali  
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply07 Nov 2022, 15:52
Official
Good day Mbali

We have received confirmation that you have been sent an email.

Regards
Sanlam Client Care