NM
Natasha M
1 reviews | Active since Feb 2020
26 Mar 2025, 10:37
Post Office Retirement Fund - Continuation of benefits
My daughter, Kelsey Henry, and I have sent numerous emails (on 13 & 19 Feb & 7 & 26 Mar) to Sanlam (***) with her university proof of registration for the continuation of funds, but have yet to receive a response. Please can this request receive immediate attention.
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Replies (4)
Sanlam's replyOfficial
26 Mar 2025, 10:40Good day Natasha
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply26 Mar 2025, 10:40
Official
Good day Natasha
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
NM
Natasha M's updateReviewer Update
26 Mar 2025, 14:44How long is it before I get feedback?
NM
Natasha M's update26 Mar 2025, 14:44
Reviewer Update
How long is it before I get feedback?
NM
Natasha M's updateReviewer Update
26 Mar 2025, 14:51So for the second time today I call the pensions call centre and the consultant drops the call...and I know they are dropping the call, as there is no issues with our lines and the call ends the minute they hear that I am a disgruntled client.
NM
Natasha M's update26 Mar 2025, 14:51
Reviewer Update
So for the second time today I call the pensions call centre and the consultant drops the call...and I know they are dropping the call, as there is no issues with our lines and the call ends the minute they hear that I am a disgruntled client.
Sanlam's replyOfficial
31 Mar 2025, 18:12Good day Natasha
We have received feedback that Sanlam Corporate has sent you an email.
Please respond to it for further assistance.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Please respond to it for further assistance.
Regards
Sanlam Client Care
Sanlam's reply31 Mar 2025, 18:12
Official
Good day Natasha
We have received feedback that Sanlam Corporate has sent you an email.
Please respond to it for further assistance.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Please respond to it for further assistance.
Regards
Sanlam Client Care