Poor\Non-existent customer care

Sanlam is nor client friendly, when you call the numbers provided on their documents you get assisted by a "digital agent". It is impossible to get assistance, they are happy to sent emails to clients, masking it as communication. I as a client does not have the priviledge to be able to call in and get the assistance I need . they are pushing a one way communication. I have been trying to get hold of them since the beginning of the year, but to no avail.