LN
Lazola N
1 reviews | Active since Jun 2024
19 Oct 2024, 09:27
Poorly run Cape town marathon
Terribly organized. Took me an hour to find my tog bag after completing my race. No one could assist me, not the staff. The security was even more lost. Terrible experience.
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Replies (2)
Sanlam's replyOfficial
19 Oct 2024, 11:30Good day Lazola
Thank you for reaching out to us.
We are also sorry to learn of your service experience and have requested the Sanlam Cape Town Marathon team to look into the matter and contact you.
Regards
Sanlam Client Care
Thank you for reaching out to us.
We are also sorry to learn of your service experience and have requested the Sanlam Cape Town Marathon team to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's reply19 Oct 2024, 11:30
Official
Good day Lazola
Thank you for reaching out to us.
We are also sorry to learn of your service experience and have requested the Sanlam Cape Town Marathon team to look into the matter and contact you.
Regards
Sanlam Client Care
Thank you for reaching out to us.
We are also sorry to learn of your service experience and have requested the Sanlam Cape Town Marathon team to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
22 Oct 2024, 15:41Good day Lazola
We apologise for your negative experience at the Sanlam Cape Town Marathon’s tog bag facility. Thank you for sharing your honest feedback, we will investigate internally to understand what went wrong and work on developing a world-class service going forward.
Regards
Sanlam Client Care
We apologise for your negative experience at the Sanlam Cape Town Marathon’s tog bag facility. Thank you for sharing your honest feedback, we will investigate internally to understand what went wrong and work on developing a world-class service going forward.
Regards
Sanlam Client Care
Sanlam's reply22 Oct 2024, 15:41
Official
Good day Lazola
We apologise for your negative experience at the Sanlam Cape Town Marathon’s tog bag facility. Thank you for sharing your honest feedback, we will investigate internally to understand what went wrong and work on developing a world-class service going forward.
Regards
Sanlam Client Care
We apologise for your negative experience at the Sanlam Cape Town Marathon’s tog bag facility. Thank you for sharing your honest feedback, we will investigate internally to understand what went wrong and work on developing a world-class service going forward.
Regards
Sanlam Client Care