POOR/Disgusting CLIENT SERVICE!!!!

Item: Sanlam
Rating: 1
Author: Gilbert M

Good day

I'm.very angry and disappointed with the kind of service I HAVE received from them,they asked me to send them the plan number and.My Id no only so.they can be able to.help.me,now their giving me a run around telling.me stories I am posses.to the core

Helpful (0)

Replies (4)

Sanlam's replyOfficial

10 Dec 2018, 17:47

Dear Gilbert

We are sorry to hear of your experience. We will investigate your complaint and contact you soon.

Kind regards
Client Relations

Sanlam's reply10 Dec 2018, 17:47

Official

Dear Gilbert

We are sorry to hear of your experience. We will investigate your complaint and contact you soon.

Kind regards
Client Relations

Gilbert M's updateReviewer Update

11 Dec 2018, 09:23

still waiting as i was told i will be called in 2minutes it has was passed that time

Gilbert M's update11 Dec 2018, 09:23

Reviewer Update

still waiting as i was told i will be called in 2minutes it has was passed that time

Sanlam's replyOfficial

11 Dec 2018, 09:50

Dear Gilbert

Thank you for informing us . We will follow up with the relevant department.

Regards,
Client Relations

Sanlam's reply11 Dec 2018, 09:50

Official

Dear Gilbert

Thank you for informing us . We will follow up with the relevant department.

Regards,
Client Relations

Sanlam's replyOfficial

11 Dec 2018, 10:16

Dear Mr Gilbert

We have been informed that contact was made and feedback was provided.

Thank you and Regards,
Client Relations

Sanlam's reply11 Dec 2018, 10:16

Official

Dear Mr Gilbert

We have been informed that contact was made and feedback was provided.

Thank you and Regards,
Client Relations