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tsholofelo H

1 reviews | Active since Nov 2014

04 Mar 2024, 14:17

POOR SERVICES

Good day Hellopeter:

I have submitted my complain about sanlam insurance and i have not received any response regarding my matter. I took out funeral covers ten years ago and the cover amounts for people insured including myself has been decreased without my knowledge. I have been paying my premiums without any slipping. I am unable to submit a funeral claim until they resolved my matter.

0
Replies (2)
Sanlam
Sanlam's reply04 Mar 2024, 14:25
Official
Good day Tsholofelo 

We are sorry to learn that you have not yet been assisted with your complaint and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply05 Mar 2024, 08:53
Official
Good morning Tsholofelo 

We have received feedback that the complaints team has been in touch with you.

Regards
Sanlam Client Care