DN
Dumisani N
1 reviews | Active since Sept 2019
17 Jul 2021, 13:00
POOR SERVICE SANLAM SKY
Since 22 June I have heard nothing about my matter.
Sanlam: ( We received your documents , kindly confirm policy number , please also note that retirement policy does not issue cash back . For more info call ***.
HS***6
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
17 Jul 2021, 13:09Dear Dumisani
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply17 Jul 2021, 13:09
Official
Dear Dumisani
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
DN
Dumisani N's updateReviewer Update
17 Jul 2021, 13:30Really now...............
Sky InvestmentClaims <***> | Tue, Jun 22, 12:03 PM | |
to me
Dear Client, Thank you for your email. Your claim will be sent to one of our Claim Assessors and it should be completed within 5 working days if all the requirements on the form are met. If you have more questions, please call us on ***, weekdays from 08:00 to 17:00 To avoid delays on your claim, please ensure that all the requirements listed on the form have been included (A fully completed Form, Certified copy of Identity Documents of the Claimant/Policyholder and Stamped Bank Statement) , this will ensure that your request is dealt with quickly. We appreciate your support. We look forward to providing continued financial security to you and your loved ones. Kind Regards Policy Servicing Team
Please click on the following link for terms of use of this communication: http://www.sanlam.co.za/email-terms-of-use
Klik asb. op die s***el http://www.sanlam.co.za/email-terms-of-use
Sky InvestmentClaims <***> | Tue, Jun 22, 12:03 PM | |
to me
Dear Client, Thank you for your email. Your claim will be sent to one of our Claim Assessors and it should be completed within 5 working days if all the requirements on the form are met. If you have more questions, please call us on ***, weekdays from 08:00 to 17:00 To avoid delays on your claim, please ensure that all the requirements listed on the form have been included (A fully completed Form, Certified copy of Identity Documents of the Claimant/Policyholder and Stamped Bank Statement) , this will ensure that your request is dealt with quickly. We appreciate your support. We look forward to providing continued financial security to you and your loved ones. Kind Regards Policy Servicing Team
Please click on the following link for terms of use of this communication: http://www.sanlam.co.za/email-terms-of-use
Klik asb. op die s***el http://www.sanlam.co.za/email-terms-of-use
DN
Dumisani N's update17 Jul 2021, 13:30
Reviewer Update
Really now...............
Sky InvestmentClaims <***> | Tue, Jun 22, 12:03 PM | |
to me
Dear Client, Thank you for your email. Your claim will be sent to one of our Claim Assessors and it should be completed within 5 working days if all the requirements on the form are met. If you have more questions, please call us on ***, weekdays from 08:00 to 17:00 To avoid delays on your claim, please ensure that all the requirements listed on the form have been included (A fully completed Form, Certified copy of Identity Documents of the Claimant/Policyholder and Stamped Bank Statement) , this will ensure that your request is dealt with quickly. We appreciate your support. We look forward to providing continued financial security to you and your loved ones. Kind Regards Policy Servicing Team
Please click on the following link for terms of use of this communication: http://www.sanlam.co.za/email-terms-of-use
Klik asb. op die s***el http://www.sanlam.co.za/email-terms-of-use
Sky InvestmentClaims <***> | Tue, Jun 22, 12:03 PM | |
to me
Dear Client, Thank you for your email. Your claim will be sent to one of our Claim Assessors and it should be completed within 5 working days if all the requirements on the form are met. If you have more questions, please call us on ***, weekdays from 08:00 to 17:00 To avoid delays on your claim, please ensure that all the requirements listed on the form have been included (A fully completed Form, Certified copy of Identity Documents of the Claimant/Policyholder and Stamped Bank Statement) , this will ensure that your request is dealt with quickly. We appreciate your support. We look forward to providing continued financial security to you and your loved ones. Kind Regards Policy Servicing Team
Please click on the following link for terms of use of this communication: http://www.sanlam.co.za/email-terms-of-use
Klik asb. op die s***el http://www.sanlam.co.za/email-terms-of-use
DN
Dumisani N's updateReviewer Update
17 Jul 2021, 13:30Really now...............
Sky InvestmentClaims <***> | Tue, Jun 22, 12:03 PM | |
to me Remove
Dear Client, Thank you for your email. Your claim will be sent to one of our Claim Assessors and it should be completed within 5 working days if all the requirements on the form are met. If you have more questions, please call us on ***, weekdays from 08:00 to 17:00 To avoid delays on your claim, please ensure that all the requirements listed on the form have been included (A fully completed Form, Certified copy of Identity Documents of the Claimant/Policyholder and Stamped Bank Statement) , this will ensure that your request is dealt with quickly. We appreciate your support. We look forward to providing continued financial security to you and your loved ones. Kind Regards Policy Servicing Team
Please click on the following link for terms of use of this communication: http://www.sanlam.co.za/email-terms-of-use
Klik asb. op die s***el http://www.sanlam.co.za/email-terms-of-use
Sky InvestmentClaims <***> | Tue, Jun 22, 12:03 PM | |
to me Remove
Dear Client, Thank you for your email. Your claim will be sent to one of our Claim Assessors and it should be completed within 5 working days if all the requirements on the form are met. If you have more questions, please call us on ***, weekdays from 08:00 to 17:00 To avoid delays on your claim, please ensure that all the requirements listed on the form have been included (A fully completed Form, Certified copy of Identity Documents of the Claimant/Policyholder and Stamped Bank Statement) , this will ensure that your request is dealt with quickly. We appreciate your support. We look forward to providing continued financial security to you and your loved ones. Kind Regards Policy Servicing Team
Please click on the following link for terms of use of this communication: http://www.sanlam.co.za/email-terms-of-use
Klik asb. op die s***el http://www.sanlam.co.za/email-terms-of-use
DN
Dumisani N's update17 Jul 2021, 13:30
Reviewer Update
Really now...............
Sky InvestmentClaims <***> | Tue, Jun 22, 12:03 PM | |
to me Remove
Dear Client, Thank you for your email. Your claim will be sent to one of our Claim Assessors and it should be completed within 5 working days if all the requirements on the form are met. If you have more questions, please call us on ***, weekdays from 08:00 to 17:00 To avoid delays on your claim, please ensure that all the requirements listed on the form have been included (A fully completed Form, Certified copy of Identity Documents of the Claimant/Policyholder and Stamped Bank Statement) , this will ensure that your request is dealt with quickly. We appreciate your support. We look forward to providing continued financial security to you and your loved ones. Kind Regards Policy Servicing Team
Please click on the following link for terms of use of this communication: http://www.sanlam.co.za/email-terms-of-use
Klik asb. op die s***el http://www.sanlam.co.za/email-terms-of-use
Sky InvestmentClaims <***> | Tue, Jun 22, 12:03 PM | |
to me Remove
Dear Client, Thank you for your email. Your claim will be sent to one of our Claim Assessors and it should be completed within 5 working days if all the requirements on the form are met. If you have more questions, please call us on ***, weekdays from 08:00 to 17:00 To avoid delays on your claim, please ensure that all the requirements listed on the form have been included (A fully completed Form, Certified copy of Identity Documents of the Claimant/Policyholder and Stamped Bank Statement) , this will ensure that your request is dealt with quickly. We appreciate your support. We look forward to providing continued financial security to you and your loved ones. Kind Regards Policy Servicing Team
Please click on the following link for terms of use of this communication: http://www.sanlam.co.za/email-terms-of-use
Klik asb. op die s***el http://www.sanlam.co.za/email-terms-of-use
Sanlam's replyOfficial
19 Jul 2021, 08:59Dear Dumisani
We acknowledge your complaint.
The same has been sent to Sanlam Sky for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations department
We acknowledge your complaint.
The same has been sent to Sanlam Sky for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations department
Sanlam's reply19 Jul 2021, 08:59
Official
Dear Dumisani
We acknowledge your complaint.
The same has been sent to Sanlam Sky for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations department
We acknowledge your complaint.
The same has been sent to Sanlam Sky for urgent handling.
Their office will be in contact with you shortly.
Kind regards
Client Relations department