NJ
Nompilo J
1 reviews | Active since Nov 2025
12 Nov 2025, 16:37
Poor service, refusing to payout deceased (my husband) money
Poor service, refusing to payout deceased (my husband) money It’s been 3 years after we claimed my late husband policy , they sent up and down till submitted everything the want. lately the don't respond or acknowledged my emails anymore if I phone no one answered once I punch his ID number. I need this money since I spend a lot of money this claim. I feel this thing is a ****.
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Replies (2)
Sanlam's replyOfficial
12 Nov 2025, 16:54Good day Nompilo We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply12 Nov 2025, 16:54
Official
Good day Nompilo We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
13 Nov 2025, 12:42Good afternoon, Nompilo
We have received feedback that Sanlam Sky has sent you an email and that they will be assisting you with this matter.
Regards
Sanlam Client Care
We have received feedback that Sanlam Sky has sent you an email and that they will be assisting you with this matter.
Regards
Sanlam Client Care
Sanlam's reply13 Nov 2025, 12:42
Official
Good afternoon, Nompilo
We have received feedback that Sanlam Sky has sent you an email and that they will be assisting you with this matter.
Regards
Sanlam Client Care
We have received feedback that Sanlam Sky has sent you an email and that they will be assisting you with this matter.
Regards
Sanlam Client Care