LM
Lulama M
1 reviews | Active since Feb 2022
28 Jun 2023, 16:55
Poor service from Sanlam Life. Not recommended.
I am so disappointed with the service i am receiving From Sanlam. We have an education fund and we did a withdrawal, its over a week now. We have not received the funds. The call center agents, give us wrong different information. All of them. I am closing all my investment accounts and my Life covers. I don’t trust anything now. The money was supp To be paid monday. I am so disappointed.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
29 Jun 2023, 07:35Good morning Lulama
We apologise for your service experience.
Urgent assistance has been requested from the responsible department.
Regards
Sanlam Client Care
We apologise for your service experience.
Urgent assistance has been requested from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply29 Jun 2023, 07:35
Official
Good morning Lulama
We apologise for your service experience.
Urgent assistance has been requested from the responsible department.
Regards
Sanlam Client Care
We apologise for your service experience.
Urgent assistance has been requested from the responsible department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
29 Jun 2023, 09:15Hello Lulama
We have received feedback that initial contact has been made and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that initial contact has been made and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply29 Jun 2023, 09:15
Official
Hello Lulama
We have received feedback that initial contact has been made and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that initial contact has been made and that you are being assisted.
Regards
Sanlam Client Care