HB
Heila B

1 reviews | Active since Mar 2018

19 Mar 2025, 14:16

Poor service from Sanlam Employee Benefits

Sanlam Employee Benefits No feedback on communication sent I have sent several emails requesting feedback on claim - I can see the emails have been received as an automated ref number is generated but no response from Sanlam EB at all

0
Replies (2)
Sanlam
Sanlam's reply19 Mar 2025, 14:19
Official
Good day Heila

We apologise for your poor service experience and have arranged for assistance from the responsible team.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply24 Mar 2025, 15:48
Official
Good day Heila
This is to confirm that you have been contacted and will be assisted further.

Regards
Sanlam Client Care