Poor service from Sanlam
When I went on pension Sanlam took a whole month after receiving my employers forms, to pay out my provident to Allan Gray! That is pathetic!! it means I will not receive a income for a month after I went on pension. As it is my provident showed no grow in the last couple of years. I will never in my life ever do bussiness with Sanlam again!
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Replies (2)
Sanlam's replyOfficial
20 Jan 2020, 09:32Good day, Johan
We acknowledge your complaint and have referred it to the relevant department for urgent attention.
Kind regards,
Client Relations
We acknowledge your complaint and have referred it to the relevant department for urgent attention.
Kind regards,
Client Relations
Sanlam's reply20 Jan 2020, 09:32
Official
Good day, Johan
We acknowledge your complaint and have referred it to the relevant department for urgent attention.
Kind regards,
Client Relations
We acknowledge your complaint and have referred it to the relevant department for urgent attention.
Kind regards,
Client Relations
Sanlam's replyOfficial
23 Jan 2020, 13:30Good day, Johan
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. Kind regards,
Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. Kind regards,
Client Relations
Sanlam's reply23 Jan 2020, 13:30
Official
Good day, Johan
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. Kind regards,
Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. Kind regards,
Client Relations