1 reviews | Active since May 2017
Poor service from assupol
Since i have sent document to cancel both my funeral and investment policy in september 2018 and i have received an email saying cancellation takes 21 working days to be finalised. until this day assupol is still deducting , i have tried calling their customer call center with no response/success. Assupol please cancel my policies and refund me the money you have deducted for October. My reference number is DC/CC067/ ********** 8/0322.
Dear Celiwe,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Dear Celiwe,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team