Poor service

I got this email from sanlam even today I'm still waiting for the feedback

We will investigate your complaint and provide you with feedback as soon as possible and no later than 8 August 2023.

Your complaint reference is: COM***

If you wish to contact our office, please do so at the below details.

Regards,

Zodwa Ramovha

Complaints Officer

Sanlam Corporate: Core Operations

T +27 21 947 1022

Sanlam Head Office, 2 Strand Road, Bellville, Cape Town

POOR SERVICE THEY DON'T CARE ABOUT THE CLIENT EVEN CLIENT CALL CENTER THOSE CONSULTANT THEY WILL TEL YOU LIES TO HANG UP THE PHONE