HW
Howard W
1 reviews | Active since Apr 2014
24 Oct 2015, 14:47
Poor service delivery & failure to take ownership
8 Oct sent an email for forms to withdraw ptn of an investment. 3 DAYS ON, 12 Oct received reply from a specified individual, but who had used a centralised email pool address
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Replies (1)
Sanlam's replyOfficial
26 Oct 2015, 08:55Hello hdw1301,
We acknowledge receipt of your complaint and for the service you've experienced. We will arrange for urgent investigation.
Regards
Client Relations
We acknowledge receipt of your complaint and for the service you've experienced. We will arrange for urgent investigation.
Regards
Client Relations
Sanlam's reply26 Oct 2015, 08:55
Official
Hello hdw1301,
We acknowledge receipt of your complaint and for the service you've experienced. We will arrange for urgent investigation.
Regards
Client Relations
We acknowledge receipt of your complaint and for the service you've experienced. We will arrange for urgent investigation.
Regards
Client Relations