pM
phezile M
1 reviews | Active since Nov 2016
27 Oct 2022, 11:58
poor service
I'm so bored by your service i change banks from capitec to nedbank for some benefits ,debit switch was done by nedbank and sanlam refuse to help saying they provided wrong information i try to be involve and send them my policy number but they now change that they provided wrong reference for 3 months now nothing has been done after 5 good yeards the next thing my policy will be terminated
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
27 Oct 2022, 12:22Good day Phezile
We can confirm that your complaint has been escalated to the relevant department who will be in touch with you.
Regards
Sanlam Client Care
We can confirm that your complaint has been escalated to the relevant department who will be in touch with you.
Regards
Sanlam Client Care
Sanlam's reply27 Oct 2022, 12:22
Official
Good day Phezile
We can confirm that your complaint has been escalated to the relevant department who will be in touch with you.
Regards
Sanlam Client Care
We can confirm that your complaint has been escalated to the relevant department who will be in touch with you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
27 Oct 2022, 15:39Hi again
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply27 Oct 2022, 15:39
Official
Hi again
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care