RG
Rodney G
1 reviews | Active since Apr 2022
23 Mar 2026, 12:26
Poor service
Terrible service can’t ever get anyone to return calls or mails that’s even if you have a read receipt on you see they read it but ignore it
Ever the hello peter posts get ignored
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
23 Mar 2026, 12:40Good day Rodney We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply23 Mar 2026, 12:40
Official
Good day Rodney We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
RG
Rodney G's updateReviewer Update
23 Mar 2026, 12:44Correct access
RG
Rodney G's update23 Mar 2026, 12:44
Reviewer Update
Correct access
RG
Rodney G's updateReviewer Update
23 Mar 2026, 13:49Have no clue hence I provided you with the number
When it’s answered it states sanlam
When you get threw they tell you someone’s going to call you that never happens
When you ask for a team leader you told they will call you back that never happens
When you ask from the complaints details you again told email sanlam complaint
You do so you don’t get a response
Even the hello peter has taken your company more than a week to respond
When it’s answered it states sanlam
When you get threw they tell you someone’s going to call you that never happens
When you ask for a team leader you told they will call you back that never happens
When you ask from the complaints details you again told email sanlam complaint
You do so you don’t get a response
Even the hello peter has taken your company more than a week to respond
RG
Rodney G's update23 Mar 2026, 13:49
Reviewer Update
Have no clue hence I provided you with the number
When it’s answered it states sanlam
When you get threw they tell you someone’s going to call you that never happens
When you ask for a team leader you told they will call you back that never happens
When you ask from the complaints details you again told email sanlam complaint
You do so you don’t get a response
Even the hello peter has taken your company more than a week to respond
When it’s answered it states sanlam
When you get threw they tell you someone’s going to call you that never happens
When you ask for a team leader you told they will call you back that never happens
When you ask from the complaints details you again told email sanlam complaint
You do so you don’t get a response
Even the hello peter has taken your company more than a week to respond
RG
Rodney G's updateReviewer Update
23 Mar 2026, 13:53Please provide number for me to call you
I passed standing for this level of service
I passed standing for this level of service
RG
Rodney G's update23 Mar 2026, 13:53
Reviewer Update
Please provide number for me to call you
I passed standing for this level of service
I passed standing for this level of service
Sanlam's replyOfficial
23 Mar 2026, 13:54Thank you, Rodney.
We have escalated the matter to Sanlam Personal Loans/DirectAxis.
Regards
Sanlam Client Care
We have escalated the matter to Sanlam Personal Loans/DirectAxis.
Regards
Sanlam Client Care
Sanlam's reply23 Mar 2026, 13:54
Official
Thank you, Rodney.
We have escalated the matter to Sanlam Personal Loans/DirectAxis.
Regards
Sanlam Client Care
We have escalated the matter to Sanlam Personal Loans/DirectAxis.
Regards
Sanlam Client Care
RG
Rodney G's updateReviewer Update
23 Mar 2026, 14:01You like me are eating your time
They useless
They useless
RG
Rodney G's update23 Mar 2026, 14:01
Reviewer Update
You like me are eating your time
They useless
They useless